Bank user followed instructions & lost $130k – it began with Apple gift card

Bank user followed instructions & lost $130k – it began with Apple gift card

TENS of thousands of dollars was stolen from elderly woman after a scammer tricked her into providing her financial information in a malicious scheme. 

Police have blasted the alleged heartless scam, warning that it all started with the request for an Apple gift card. 

A woman saw over $130,000 stolen from her in a scam that started with purchasing Apple gift cardsCredit: Apple
Police are warning residents to keep their vulnerable neighbors and relatives safe from similar schemesCredit: Twitter/ cassidy_for
Virginia resident Hang Zhan was arrested over the scam on April 16Credit: Prince William – Manassas Regional Adult Detention Center

On April 8, police were contacted by a woman from Sullivan County, Tennessee – just over 100 miles north east of Knoxville – who claimed she had seen over $130,000 stolen from her, according to WJHL. 

The scam reportedly started just four days before on April 4, when the woman claimed she was shopping online. 

The Sullivan County Sheriff’s Office revealed that the woman said a pop-up message appeared on her screen, claiming there was illegal activity detected on her computer and that she needed to contact Microsoft at a provided number. 

Police say the woman called the number and was allegedly informed that child pornography was detected on the computer. 

The woman claimed the individual on the call informed her she would need to pay to have the activity removed, by purchasing $900 worth of Apple gift cards and providing information for the cards.

That same evening, the woman was allegedly told that the issue would cost approximately $4,000 to fix, however it would be resolved the next day. 

On April 5, the victim was allegedly contacted by a separate person who claimed she needed to provide information for gift cards worth $3,000. 

The woman reportedly then purchased the gift cards and provided the alleged scammer with the information. 

Not long after the woman was then allegedly told that her bank account was compromised. 

She was reportedly informed to withdraw all of her money and hand it to someone in person who would then allegedly create a new account for her with the funds, according to police. 

‘Money is gone,’ warn cops after $477k drained from woman’s account – bank tried to help but she lost her retirement

Police reportedly said that the victim withdrew around $130,000 from her bank account at multiple branches, while speaking with the scammers on the phone the entire time. 

One day later, a man allegedly went to the woman’s home and collected the money. 

The woman told police she saw the man enter a gray vehicle after leaving her home. 

Upon investigating the scam, police identified the man as Hang Zhan, 29. 

Zhan, from Glen Allen, Virginia, has been charged with theft of property over $60,000 as well as financial exploitation of an elderly or vulnerable person and fraud. 

He was arrested on April 16. 

Top tips on avoiding scams from a bank

As scams become more sophisticated with the use of artificial intelligence, it is important you know how to spot a scam:

  • Be skeptical of online deals that seem too good to be true, especially on social media.
  • Scammers will often use tactics to make you panicked so you make quick decisions – be cautious if you are told to take immediate action and verify who has contacted you.
  • Chase Bank warns customers to “never return any unexpected funds without calling Chase first.”
  • Never send money to someone you have only spoken to online or by phone as this is likely a romance scam.
  • Unless you 100% know who you are talking to, never give someone remote access to your device.
  • Never accept help from strangers at an ATM and always be vigilant when making withdrawals.
  • Do not send money or click any links indicating that you have won a prize.

Source: Chase.com

As of May 2, none of the money stolen from the woman had been recovered, a spokesperson with the Sullivan County Sheriff’s Office told WJHL. 

“We take the financial exploitation of senior citizens very seriously and will seek swift justice in these casse,” Sullivan County Sheriff Jeff Cassidy said in a statement. 

“Our older residents are the most vulnerable, and scammers do not hesitate to use fear tactics to get what they want. 

“Most of those victimized have worked their entire lives for what they have and are left to struggle financially due to these criminals.

Cassidy urges residents to speak with their vulnerable relatives and neighbors to help prevent others falling victim to similar scams.

“I want to encourage residents to speak with their elderly relatives and neighbors regarding these types of scams and make sure they call law enforcement immediately if they feel they are being targeted,” he said.

The Sullivan County Sheriff’s Office did not immediately respond to The U.S. Sun’s request for comment. 

As of May 2, an investigation into the case was ongoing. 

Zhan has reportedly been held in the Prince William – Manassas Regional Adult Detention Center ahead of extradition to Sullivan County.

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