Go Against the Flow: Claire Lew, CEO of Know Your Company

Ask questions. There are dual ways CEOs ask questions that will produce suggestive feedback. One thing we can do is ask your group for advice, instead of for feedback. People adore to give advice, as against to feedback, that can feel intimidating and critical. For example, observant something like “I’d adore to get your recommendation on how we should ready for a arriving customer meeting” lets teams know their CEOs don’t have all of a answers and everybody has a possibility to assistance figure a instruction of a company. Second, CEOs should ask specific questions. When we ask general, extended questions like “How are things going?” you’re guaranteed to get a general, extended response. Instead ask something like, “What’s one thing in a past week we could’ve finished better?” Employees will give we most some-more actionable, specific feedback.

What drives you? How do we magnitude success for yourself?

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