Many courses included
The application also includes many courses such as general safety, customer service, dealing with People of Determination, precautionary measures for COVID-19 pandemic, road safety, training programmes on the Arabic and English languages, in addition to information about labour laws in the UAE, Emirati culture and other training programmes updated on the application. Moreover, the performance of drivers is measured and evaluated before and after attending the course.
Mohamed Hashem, Director of the Quality Control and Operations said that more than 800 drivers used the application during its pilot phase at the beginning of April. The application contributed to the continuity of training programmes during the COVID-19 pandemic by avoiding physical contact, providing drivers with the opportunity to use technology to develop their skills in various fields, in addition to that the application was linked to an incentive system to encourage drivers to attend courses.
He added that the application will contribute to raising the driver’s professional and behavioural levels, and drive safely and responsibly so that accidents and traffic violations can be avoided and satisfies the public transport users. Also, the application will provide the possibility of submitting complaints and suggestions.