Apple has admitted, in an inside memo obtained by MacRumors, that some house owners of latest-generation Apple Watches are reporting a critical display downside described as “false touches.”
“Some clients could report their Apple Watch Collection 9 or Apple Watch Extremely 2 is experiencing false touches on their show,” the memo explains. Some clients have additionally referred to those points, which trigger the display to leap round or behave erratically with none person enter, as “ghost touches.” They’ll even trigger the watch to begin a telephone name with out permission, or stop the person from getting into the passcode to unlock. (If that’s an issue for you, keep in mind which you could instruct the watch to unlock while you use Face ID on a paired iPhone.)
Apple says it’s conscious of and presently investigating the problem. It’s unknown at this level whether or not it will lead to a watchOS software program repair, though that’s hinted at by the corporate’s recommendation that clients preserve their software program updated. We additionally haven’t any timeframe for when a repair shall be launched, or a proof supplied.
Within the meantime, technicians are instructed to not try a restore on affected units, however merely to inform clients to attempt a force-restart and, if that doesn’t work, await additional info when the investigation concludes.
The Collection 9 and Extremely 2 have skilled one thing of a cursed existence since launching in fall 2023. Show issues inflicting flickering, pulses, or pink flashing issues have been reported final October, earlier than each fashions have been quickly banned from sale because of an unrelated authorized problem.